Teresa sparkles when she talks about her customers at Angus & Coote and being part of the precious moments in their lives.

It’s a joy for Teresa to build a connection with her customers.  Often, that begins when they first come in to buy a gift, which is followed by an engagement ring, and then a wedding ring.

Teresa loves playing a role in these important milestones. One of her favourite memories is helping a young man purchase the engagement ring his partner had chosen, as a surprise. The couple went on to get engaged and recently married, sharing photos of each celebration with Teresa along the way.  “You get involved in people’s lives.  It’s really lovely,” says Teresa.

The team at Angus & Coote pride themselves on offering excellent customer service.  They want everyone who comes into the store at Northgate to have a wonderful shopping experience.  “We want them to leave with a smile on their face” says Teresa.

Teresa has been at Northgate for over five years.  In that time, she has become good friends with many of the other store managers.  It’s one of the things that makes the Northgate community a real gem.

It’s hard to miss Teresa’s passion for her work at Angus & Coote.  For her, there is so much to love about every day at Northgate – she works with an amazing team, and she loves providing excellent customer service.  “We have a motto – ‘smile, because we sell diamonds’” laughs Teresa.

How to give back to your community 

Heading in-centre? Spend $10 or more, sign up to our e-newsletter and vote for a local club or charity. You could help them win $1,000 and go in the draw to receive a $50[ centre name] gift card for yourself. Find out more: [insert competition link] 

QLD, TAS, VIC & WA 18+ only. Ends 28/5/26. Keep receipt(s). 1 entry per qualifying spend. 1 weekly draw prize/person. 1 point allocated to the nominated local club/charity per dollar spent on the qualifying spend & double points on 16/5/26; GWP offer on 16/5/26 available to the first 200 valid claims only – see full T&Cs for details. T&Cs apply, see here.